Return Policy

Returns Policy 

-------

Refund Policy
Due to the personalized experience, we are unable to give refunds. If there is a spelling error or malfunction, we are able to assist you. Please e-mail us at hi@incandescently.com.

Our malfunction and spelling errors policy lasts 30 days. Please contact us within that timeframe for any errors. If 30 days has gone by since your purchase, unfortunately, we cannot offer an exchange.

Exchanges (if applicable):
We only offer exchanges for the item if the item is defective or damaged. If you need to exchange the item, please e-mail us at hi@incandescently.com. 

With love, Valerie and Thomas