FAQ

Common answers to your questions!

Where are you located?

We are based in the Fargo, North Dakota. Home of the Green and Gold (NDSU)!!
Go, Bison! 


Where do you ship?

Currently, we only ship to the United States.
Expect your item to arrive within 2-3 weeks.

Returns
Due to the item being personalized, we do not offer returns. However if there is a flaw or malfunction, we are gladly to assist you. E-mail us at hi@incandescently.com.

Quality

So glad that you asked! Each item is hand selected by Valerie and myself.
We want the best quality for you and your family
.